Investor Protection Guideline

Do’s & Don’ts for Investment in Stock Markets

Do's

  • Always deal with a broker registered with SECP. You can verify the same from the websites of SECP or stock exchange.
  • Carefully and completely fill in all account opening forms (AOFs) and make sure to obtain their copies for your record.
  • Make payments through crossed cheque in the name of broker.
  • Give orders either in writing or on recorded telephone line of the broker.
  • Make sure to receive a trade confirmation within 24 hours. 
  • Obtain copy of schedule of applicable fee and charges from the broker for your record.
  • Always obtain periodical statement of accounts from broker and CDC and compare with your record.

Don’ts

  • Do not leave anything blank in your Account Opening Form (AOF)
  • Do not execute any documents without fully understanding its terms and conditions.
  • Never forgo obtaining all documents of transactions, in good faith.
  • Do not transact based on media reports, rumors or 'tips' or promises of guaranteed or high returns.
  • Do not to authorize someone else to operate your account on your behalf without knowing the consequences. Keep in mind that such authorization carries risk of misuse of authority by the authorized person and may lead to fraud.

Complaints / Claims

In case of a complaint, immediately lodge online complaint/claim with the stock exchange through their following websites:

You may also lodge your complaint with SECP through the following web link:

http://servicedesk.secp.gov.pk/customersarea/mycomplaint.aspx